Renewals

Your membership packs are sent out in batches from our mail house so can take some time to arrive at your postal address. We estimate that you should receive the pack four weeks from when you made payment.

To pay online with Bpay, you’ll need the biller code and reference number found on your invoice. Note that you can pay from a debit or credit account when using Bpay by logging in to your internet banking.

As most of our Season members attend the football as a family or group, we invoice you as a household and not as an individual. Our system automatically nominates a 'primary' account holder of the household to address the renewal invoice to. If this is not correct, please let us know and we will happily make the adjustment for you.

Unfortunately, the lack of seating available at Patersons Stadium inhibits our ability to assist members who require a change of seats.

However, we will always aim to accommodate members who need to move seats due to ill health or physical limitations. These types of requests will take first priority when we are assessing all seat move applications.

If you believe it is essential to move from your current location, please send your request in, along with accompanying documentation (such as a letter from your doctor) to membership@westcoasteagles.com.au.

You will still be required to renew your current seats before the closing date to ensure you have secured seated membership for 2012. Please note that seat moves are not guaranteed, but if we are able to grant your request, a staff member will contact you by telephone to finalise your move by the end of February 2012.

Due to the extremely high renewal rate of Season members (97% for season 2011), we have only been able to perform seat moves required for medical reasons or for those with single seats. However, you are still welcome to apply for a move and if nothing is available, you will retain your existing seats.

If you would like to apply for an upgrade, please email your request to membership@westcoasteagles.com.au. You will still be required to renew your current seats before the closing date to ensure you have secured seated membership for 2012.

Please be aware that the West Coast Eagles may take the liberty of moving members up to three seats away from their current location without prior notification if it assists with getting groups into a better seating configuration.

We are pleased to offer Season members several online payment options for 2012 and beyond:

• Pay in full using your debit or credit card via Bpay. You’ll need to log in to your bank account and provide the biller code and Bpay reference number found on your 2012 renewal invoice, landing in households from mid-October 2011. Contact the Membership Services Centre on (08) 9388 4566 or membership@westcoasteagles.com.au if you don’t have your invoice handy. For more info visit www.bpay.com.au

• The new Auto Renew program ensures you never have to fill out paper work again to renew your membership – conveniently make one full payment that will simply ‘rollover’ on November 21 each year. Ensure your membership never lapses and retain your seat each season. Click here for full terms and conditions.

• Pay your membership in two easy instalments with the Part Payment Plan. Fifty percent of your membership will be deducted on Thursday, November 17, 2011, and the remainder will be deducted on Thursday, February 3, 2012. Click here for full terms and conditions.