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WCE Team

Renewals

What do I need to renew my membership online?

To renew online, you will need your membership number and password (found on your renewal email or invoice, or available on request by phoning the Membership Services Centre on (08) 9388 4566). Simply visit wcemembership.com.au and click on ‘renew’. For a step-by-step guide on how to renew,click here. To watch a video tutorial on how to renew, click here. Be aware that you will need the membership number and password of each member in your group, and you will need to log in separately to renew these individually.

What are the new Eagle Easy plans?

To make renewing your membership even easier, we’ve introduced two new rollover payment plans for you to choose from:
- Eagle Easy Upfront: one full payment each November (November 21 in 2012)
- Eagle Easy TwoPart: two equal payments in November and February each year (November 21, 2012 and February 1, 2013)
Your membership will automatically roll over at the end of each season and you will have the assurance of securing either your reserved seat or wait list position every year, as well as the comfort in the knowledge that you don’t have to miss a deadline. There are no additional fees involved. You will receive a reminder before the payment is deducted, and you can opt out at any stage by contacting the Membership Services Centre on (08) 9388 4566.

How do I sign up for an Eagle Easy plan?

Simply renew online at wcemembership.com.au and select one of the Eagle Easy plans as your payment option when prompted. Click here for a full list of terms and conditions.

How do I change my details in my membership account?

You can update your account details through your online account manager.

Once you have logged into your account using the details provided on your invoice, simply visit the 'Account Settings' area, and click on 'Manage my Personal Profile".

Am I eligible for a concession membership?

Concession membership is available to full-time students (15 and over), aged pensioners, invalid pensioners, war widows/war veterans and single supporting parents as stipulated by the AFL.

Unfortunately, senior card holders do not qualify for concession membership.

If you are an adult changing to concession for the 2012 season, please attach a photocopy of your concession card to your renewal invoice. You will need to return this with payment to the Membership Services Centre, PO Box 1305 Subiaco WA 6904.

What do I need to renew my membership with Bpay?

To pay using Bpay, you’ll need the biller code and reference number found on your paper invoice. Note that you can pay from a debit or credit account when using Bpay by logging in to your internet banking, and that you will need to make a payment for each reference number you receive.

I’m a Season member and I need to change seats due to a medical condition.

Unfortunately, the lack of seating available at Patersons Stadium inhibits our ability to assist members who require a change of seats.

However, we will always aim to accommodate members who need to move seats due to ill health or physical limitations. These types of requests will take first priority when we are assessing all seat move applications.

If you believe it is essential to move from your current location, please complete the online request form here.

You will still be required to renew your current seats before the closing date to ensure you have secured seated membership for 2012. Please note that seat moves are not guaranteed, but if we are able to grant your request, a staff member will contact you by telephone to finalise your move by the end of February 2012.

I’m not happy with the location of my current seats and I’d like to move.

Due to the extremely high renewal rate of Season members, we will only been able to perform seat moves required for medical reasons or for those sitting on their own, apart from friends and family.

If you fall into one of these categories and would like to apply for a move, please click here to complete the online request form. You will still be required to renew your current seats before the closing date to ensure you have secured seated membership for 2013.

Please be aware that the West Coast Eagles may take the liberty of moving members up to three seats away from their current location without prior notification if it assists with getting groups into a better seating configuration.

I submitted a seat move request, when will I hear if it was successful?

You will be notified if your seat move request has been successful via email and/or phone before the 2013 season commences. Please note we are once again anticipating an extremely high renewal rate from our Season members, meaning we will be severely limited in our ability to assist those who apply for a move.

Can I transfer my Season membership to a friend?

Due to the club’s large wait list, membership transfers are only permitted between immediate family members.

If you wish to transfer your seat to an immediate family member, please return your renewal invoice and payment information with a signed letter of permission from the current seat owner. We also require documentation to prove the immediate family relationship (such as a birth certificate). Documentation must be posted to the Membership Services Centre, PO Box 1305 Subiaco WA 6904.

If you are looking to transfer a seat that is currently attached to an unsecured note, please contact the Membership Services Centre on (08) 9388 4566 to obtain the appropriate documentation.

I’m a Season member and I am yet to receive my membership package. When can I expect for it to arrive?

Your membership packs are sent out from our mail house in different batches, depending on when you renewed your membership. Members who paid in full will receive their packs by January 31, 2013.

If you select the Eagle Easy Two Part option, you will receive your pack approximately four weeks after the final payment date in February.

I’m a supporter group member (Baby Eagles, Rookie Eagles, Eagles Rising Stars, In the Wings and Eagles Nest) and I paid for my membership last week. How long does it take for me to receive my membership package?

Your membership packs are sent out in batches from our mail house so can take some time to arrive at your postal address. We estimate that you should receive the pack four weeks from when you made payment.

What are the 2013 membership prices?

Category  Adult Concession Junior Family 2+1 Family 2+2
Captain's Club $741.00 $583.00 $434.00    
Standard Captain's Club $583.00 $425.00 $276.00    
Premium Gold $673.00 $591.00 $435.00    
Premium   $589.00 $507.00 $424.00 $1,504.00 $1,872.00
Standard    $404.00 $322.00 $239.00 $952.00 $1,136.00
Budget $300.00 $218.00 $135.00 $653.00 $736.00
Restricted View $300.00 $218.00 $135.00 $653.00 $736.00
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